Ellacott Morris Blog

Case Study: Frindec

Thursday, November 9, 2023

How we helped Chris go from stressed out to stress free!

At Ellacott Morris, we pride ourselves on doing more than just providing accountancy services… We want to work in partnership with our clients to strengthen and grow their businesses, helping them go beyond their targets and making their lives less stressful.

Chris Pratt, founder and managing director of Frindec Ltd, provides a great example of how working with Ellacott Morris can be a life-changing experience…

Chris contacted us after receiving abysmal service from his previous accountant. The experience caused Chris so much stress and money that he almost threw in the towel with his kitchen and bathroom design and installation business.

One of Chris’s family members recommended that he got in touch with Ellacott Morris, and since that day in May 2020, Chris hasn’t looked back.

Within a week of getting in touch, Frindec was fully onboarded as a new client, including implementing Xero for accounting. Chris was using paper-based accounting methods, but with some introductory training, he was soon up and running with Xero, loving the newfound efficiency it gave him.

Chris said: “Not only does Xero save me a huge amount of time now that I can raise invoices from my phone whilst out and about, but it also puts so much information at my fingertips. If I need to re-order something for a project, I find the last receipt from that supplier, and I know exactly what I need. When you’re a busy business owner – anything that saves you time is a godsend.”

Frindec currently uses Xero for all their invoicing, alongside the compatible DEXT expenses app for receipt logging. This makes Chris’s end of year accounts and self-assessment a breeze. No more sleepless nights worrying about how much will be owed.

Chris plans to extend his usage of Xero to include the quote function and other tools that he knows will benefit his business even further. With training and support on hand from our team, Chris isn’t daunted by the prospect of making even more of his business operations digital.

Chris said: “Working with Ellacott Morris has been nothing short of incredible. Their service is second to none. The whole team are professional, reliable and friendly. It’s like popping in to visit friends whenever I go to their offices. I recently saw a Facebook post from someone in our area asking for recommendations for an accountant – I loved seeing how many people had already responded to say ‘Ellacott Morris’ – I couldn’t have agreed more! I’m no longer in the dark about my finances; I know exactly where I am well before payment deadlines. Ellacott Morris enables me to get on with my day job, safe in the knowledge that my company accounts are being managed correctly.”

We love seeing how transformational our services can be, especially when a client is introduced to digital accounting. Xero enables our clients to do more and earn more – a solution every business owner needs!

Case Study

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